Our Shopify cart system calculates shipping charges based on estimated weight of items purchased, the destination of the package and a handling fee. ALL packages are sent "no signature required". If you want your package to have a "signature required" please indicate that in the note section when placing your order.
If you have any questions about our policies and procedures, please contact us via our contact us page or call customer service at (412) 523-1010
We do our best to ship orders within 1-3 business days. Any promised shipping times started from the day your order is shipped. Any order containing pre-orders will ship when the whole order is complete.
Shipping & Handling - By choosing UPS 2nd Day shipping method does not necessarily mean your order will be in your hands in 1 to 2 business days. While the vast majority of orders ship on the next business day, depending on what time your order is received, it may take an additional business day to ship your order.
Please note: We do not ship orders on Sunday. Any order placed on Friday, Saturday, Sunday or a national holiday will be processed the next business day. Due to how we process orders, same day shipping is not an option.
International Orders: At this time we are not selling products internationally, but will be doing so in the near future.